Frequently Asked Questions

Shipping information

What are the shipping costs within the Netherlands?

Within the Netherlands we have the following shipping costs:

  • Letterbox package €3.99
  • Postal package €4.99
  • Free shipping above €100
What are the shipping costs within Belgium?

Within the Netherlands we have the following shipping costs:

  • Postal package €6.99
  • Free shipping above €100
What are the shipping costs for the rest of Europe?
Countryup to 2 kg2-5 kg5-10kg10-15 kg15-20kg20+ kg
Bulgaria€ 12,15€ 25,37€ 28,08€ 30,27€ 32,29€ 36,29
Cyprus€ 14,70€ 29,52€ 38,56€ 47,15€ 49,17€ 53,17
Denmark€ 12,70€ 14,37€ 15,16€ 17,35€ 19,37€ 23,37
Estonia€ 12,15€ 19,12€ 19,91€ 22,10€ 24,12€ 28,12
Finland€ 14,80€ 19,56€ 23,44€ 26,11€ 31,20€ 44,29
France€ 11,31€ 14,57€ 17,30€ 19,49€ 21,51€ 25,51
Greece€ 15,70€ 27,94€ 28,73€ 30,92€ 32,94€ 36,94
Hungary€ 12,15€ 16,15€ 16,94€ 19,13€ 21,15€ 25,24
Ireland€ 12,85€ 19,76€ 21,17€ 23,36€ 25,38€ 29,38
Italy€ 10,81€ 14,38€ 18,82€ 21,01€ 23,03€ 27,03
Croatia€ 14,70€ 22,87€ 23,66€ 25,85€ 27,87€ 31,87
Latvia€ 12,15€ 18,26€ 19,05€ 21,24€ 23,26€ 27,33
Lithuania€ 12,15€ 16,23€ 17,02€ 19,21€ 21,23€ 26,20
Luxembourg€ 12,15€ 14,77€ 16,83€ 19,02€ 21,04€ 25,22
Malta€ 15,70€ 30,71€ 40,56€ 45,60€ 47,62€ 51,62
Austria€ 12,70€ 14,26€ 15,05€ 17,24€ 19,25€ 23,26
Poland€ 12,15€ 16,94€ 17,73€ 19,92€ 21,94€ 25,94
Portugal€ 10,81€ 14,38€ 19,17€ 29,97€ 32,84€ 36,84
Romania€ 12,15€ 22,64€ 23,43€ 25,62€ 27,64€ 31,64
Slovenia€ 12,15€ 19,12€ 19,91€ 22,10€ 24,12€ 28,18
Slovakia€ 12,15€ 18,37€ 19,16€ 21,35€ 23,37€ 27,44
Spain€ 10,81€ 14,38€ 19,91€ 22,10€ 24,12€ 28,12
Czech Republic€ 12,15€ 14,79€ 15,58€ 17,77€ 19,79€ 24,29
Sweden€ 11,10€ 18,38€ 19,17€ 21,36€ 23,38€ 27,38
United Kingdom€ 11,16€ 13,73€ 19,74€ 24,56n/an/a
Ireland€ 12,85€ 19,76€ 21,17€ 23,36€ 25,38€ 29,38
How long will it take for my order to be shipped?

Within the Netherlands and Belgium, orders placed before 8:00 PM on workdays will be shipped on the same day. We usually send European packages within 3 working days. 

Does Meeples offer international shipping?

Yes, we ship throughout the EU. 

Can I track my order?

With every order you place you will receive a track & trace with which you can follow your order. You can also do this via your account, orders tab, view the track & trace status. 

Returns Policy

Does Meeples accept returns?

Yes, in many cases you can return to Meeples. Return costs are at your own expense, unless it is due to an error on our part. For all information about our return conditions, please see this page contact, return and complaint

What is the Meeples return policy?

Yes, in many cases you can return to Meeples. Return costs are at your own expense, unless it is due to an error on our part. For all information about our return conditions, please see this page contact, return and complaint

Does Meeples have free returns?

No, Meeples does not have free returns. Return costs are at your own expense, unless it is due to an error on our part. For all information about our return conditions, please see this page contact, return and complaint

Can I also return international packages to Meeples?

Yes, you can return international packages. However, there are costs involved. For the exact costs, please contact our customer service.  

What is the return period at Meeples?

We have a return period of 14 days after receipt of order. 

Payment and billing

Which payment methods does Meeples accept?

We accept the following payment methods:

  • Ideal
  • Bancontact
  • Paypal
  • Credit card
  • Overbooking
  • In cash
  • Afterpay
  • Applepay
  • VVV Bon
How does Meeples guarantee payment security?

All Meeples payments go through the PSP (Payment Service Provider) Buckaroo. By using Buckaroo's services, we can guarantee that you always pay safely at Meeples. 

How long does it usually take for Meeples to refund money?

As a rule, we refund the money in connection with a cancellation, credit or refund to the account used for payment within 14 days after approval. 

Can I get an invoice?

Yes, you will receive an invoice with your order that you can download via the my account page. Of course you can always contact us for manual transmission. This can be done via info@meeplesbordspelen.nl

Customer service

How can I contact Meeples customer service?

Our customer service can be reached by email, telephone and WhatsApp on working days from 9:00 AM to 5:00 PM. 

 

Meeple's contact details

info@meeplesbordspelen.nl

+31 (0) 85 002 3055

What are the opening hours of Meeples?

We are available every working day from 9:00 AM to 5:00 PM. 

What is the address of Meeples?

The Meeples warehouse and collection location is located at Het Weerijs 48A, 8255PP Dronten. 

 

Our store is located at De Dieze 50, 8253 PS Dronten. 

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The rating of www.meeplesbordspelen.nl/ at WebwinkelKeur Reviews is 9.3/10 based on 348 reviews.
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